POLICIES

 

GRATUITY

Gratuities are not included in the price of any services.and cash gratuity is greatly appreciated by your service person. Gratuities are at your discretion.

CANCELLATIONS & NO-SHOWS

Customers who same-day cancel and/or who miss an appointment will be charged $20.  A credit card is required at reservation. This fee may be refundable in the form of a credit towards future services.

TARDINESS

We know your time is valuable, thus we strive to provide you with priority scheduling. We ask all guests to arrive 15 minutes prior to your service. We can not guarantee service if you are more than 15 minutes late. 

RESERVE YOUR NEXT APPOINTMENT (PRE-BOOK) BEFORE LEAVING THE BOUTIQUE

Please remember to book your next appointment before leaving the boutique to receive your desired appointment day/time.

PRICE POLICY & STRUCTURE

Prices are subject to change without notice. Please consult your stylist for exact cost of services.

FAQs

WHAT ARE EYE LASH EXTENSIONS?

Eyelash Extensions GC Lashes offers Premium Silk and/or Mink eyelashes that are carefully adhered to your own individual eyelashes approximately 1mm away from your eyelid, never making contact with your skin. They lengthen and thicken your own natural eyelashes making them more beautiful and as glamorous as you desire.

HOW ARE EYELASH EXTENSIONS APPLIED?

Eyelash Extensions are Premium Silk and/or Mink Flat eyelashes that are carefully adhered to your own individual eyelashes approximately 1mm away from your eyelid, never making contact with your skin. They lengthen and thicken your own natural eyelashes making them more beautiful and as glamorous as you desire.

WHAT SHOULD I DO TO PREPARE FOR EYELASH EXTENSIONS?

Do not curl your natural eyelashes. Refrain from using mascara. Refrain from using eye lotion or oil based cream within 12 hours of your appointment. If possible, remove contact lenses as your eyes will be closed the entire time of the application of eyelash extensions. Eyelash Extension service is not only about defining your eyes, but also about relaxing for an hour or so. Bring your music, favourite podcast, etc to make the process even better!

HOW LONG DOES THE EYELASH EXTENSION PROCEDURE TAKE?

The entire procedure takes between 60 to 90 minutes contingent upon the style and ultimate look desired.

HOW DO I CHOOSE THE LOOK THAT IS BEST FOR ME?

With the assistance of our expertly trained Eyelash Stylists, we will have a personalized consultation with you to choose your desired “look” and what best fits your style. Eyelash Extensions are available with different curves and come in various lengths and thicknesses. Together we will create the perfect look you desire and enhance your natural beauty.

HOW LONG DO EYELASH EXTENSIONS LAST?

Your lifestyle and everyday wear-and-tear will determine how long your extensions will last. Generally you should expect that your eyelash Extensions will last 3 to 6 weeks. Eyelash Extensions will last longer if you follow our after-care recommendations.

HOW DO I MAINTAIN MY EYELASH EXTENSIONS?

Avoid getting your Eyelash Extensions wet for the first 6 hours. If possible keep your eyelashes dry for 24 hours. Avoid swimming, steam rooms, sauna and/or extreme heat for the first 48 hours. Use Eyelash Tonic Essence, available at the boutique, to keep your synthetic, and natural, eyelashes healthy and long lasting. Do not use oil based cleaner, lotion or make-up remover. Do not use an eyelash curler. Do not apply, nor wear mascara. When removing eyeliner, it is best to use a small Q-tip. Remove eye make-up with oil-free cleansers. If possible, avoid rubbing your eyes and do not attempt to pull off loose eyelash extensions, let loose eyelashes fall off naturally or, if you desire a full removal, then come to the boutique and let us remove them for you. After swimming, or showering, gently pat them dry with a tissue or soft cloth.

HOW OFTEN SHOULD I GET TOUCH-UPS?

We recommend getting a touch-up every 2 to 3 weeks. If you wait beyond a 3 week touch-up, which is approximately 15-21 days after your last full set is applied, you will require a new set of Eyelash Extensions.

DO I NEED TO MAKE AN APPOINTMENT?

We prefer that you make an appointment but we gladly accept walk-ins as well. You can make an appointment for a specific day and time online through our website, or by calling our boutique. If you want to reserve a specific Eyelash Stylist, you must make the appointment by calling the boutique directly.

WILL EYELASH EXTENSIONS DAMAGE MY NATURAL EYELASHES?

No. The specially formulated adhesive creates a solid bond and is designed to be used with human lashes. As we always apply eyelash extensions safely and correctly, they do not harm your natural lash. We do recommend you follow our after-care instructions which include the use of Eyelash Tonic Essence which is available at the boutique.

HOW DO I REMOVE EYELASH EXTENSIONS?

You should not attempt to remove Eyelash Extensions yourself. If you want to remove the extensions, please call the boutique for a removal appointment. In some cases, if you wait beyond 3 weeks from the application of a new set, we may have to remove your Eyelash Extensions before applying a new set.

The Benefits of Offering Eyelash Extension Consultations to Your Lash Clients